Architecture

Our finance management solution is hosted on Microsoft Azure, using a secure cloud foundation designed for resilience, scalability and continuous service.

Yes - for UK deployments, Azure’s UK South and UK West regions provide UK-based hosting options. Microsoft states that data at rest in UK South is stored in the United Kingdom.

We build on Azure’s reliability capabilities, including regional resilience, availability zones and redundancy features, to help reduce the impact of localised issues and support continuity for critical finance services.

Our platform is supported by Azure’s backup, restore, replication and disaster recovery capabilities, helping provide a strong foundation for recoverability and business continuity planning.

Yes - we position Integra is a scalable platform, and Azure’s infrastructure is designed to support changing demand, increased usage and long-term growth.

Our managed services are delivered against a structured service-level support model, while Microsoft also provides service-level commitments for many Azure services around uptime and connectivity.

We support secure access through multi-factor authentication, single sign-on and role-based access controls, ensuring users only have access to the information and functions appropriate to their role.

Yes - our wider cloud identity approach aligns well with Microsoft Entra ID, which supports multi-factor authentication, single sign-on and role-based access control for modern cloud environments.

We support access management through defined roles and permissions, helping organisations apply the principle of least privilege and strengthen accountability across finance operations.

Yes - auditability is an important part of the platform, with logged activity and visibility across users, identities, groups and applications to support governance, compliance and investigation.

Yes - we design Integra as an open, integration-ready platform that can connect finance with HR, payroll, procurement and other third-party systems across the wider technology estate.

Yes - we support API-led integration through authenticated application users and documented endpoints, giving implementation teams a structured way to build trusted integrations and web services.

Our API model supports secure, permissioned access using API keys and documented endpoints available through Swagger, helping external systems interact with authorised data and services in a controlled way.

Yes - our API-led design, interface packages and web services approach provide a flexible foundation for organisations using middleware or broader enterprise integration architectures.

Yes - where sector-specific interfaces are required, such as workforce, payroll or education-related systems, we provide an open API-led foundation for implementation-led integration and secure data exchange.

We use AI to make finance processes more efficient and accessible. Capabilities include natural-language querying, AI-assisted reporting, finance process automation and intelligent document processing.

Our finance process automation capabilities are designed to automate repetitive actions such as capturing data, submitting jobs and entering information into screens, helping reduce manual effort and improve consistency.

Yes - we support definable multi-level workflow and scheduled automation, helping organisations standardise controls and route work through the right governance steps at the right time.

Yes - with inSTREAM, we support intelligent document processing for accounts payable by extracting, classifying, validating and routing invoice data with far less manual effort.

We are continuing to expand our productivity and automation capabilities, including AI-driven approaches to areas such as bank reconciliation, natural language querying and process automation.

We provide comprehensive business intelligence and reporting capabilities, including standard reports, bespoke report generation, dashboards, alerts, scheduled distribution and drill-down analysis.

The Integra Interpretation Layer simplifies underlying data structures to make reporting and analysis easier, helping bridge the gap between complex databases and user-friendly insight.

Yes - we support self-service reporting through capabilities such as the Interpretation Layer, View Manager and AI Query Tool, helping users access insight more easily and with less technical dependency.

Yes - we support integration with third-party reporting tools, including Microsoft Power BI, as part of our wider reporting and analytics approach.

Yes - our reporting architecture is designed to support integration with other leading BI platforms such as Tableau and Qlik where required.

We support Integra through a structured model that combines managed services, professional services, implementation support and responsive operational oversight.

We provide release notes, customer communications and access to release information through our customer area and support resources so organisations can stay informed about upgrades, fixes and new functionality.

We deliver regular product releases and enhancements across the platform, with version-specific release notes explaining what is new, what has changed and what has been fixed.

Yes - we provide searchable support resources, FAQs, tutorials, release notes and downloadable materials through our support centre, customer area and wider resource library.

We publicly confirm that we hold ISO 27001 accreditation for information security management and ISO 9001 accreditation for quality management.

ISO/IEC 27001 is the international standard for information security management systems. It demonstrates that information security is governed through a formal, risk-based and continuously managed framework.

Yes - our approach combines ISO-aligned organisational controls with the compliance strength of Microsoft Azure, helping customers operate on a platform designed to support data protection, risk management and secure cloud operations.

Yes - Microsoft confirms that Azure has attained the UK Cyber Essentials Plus badge and that Azure production systems are frequently tested and audited as part of its compliance approach.

Yes - ISO/IEC 27001 is maintained through structured management controls and formal assessment, and Cyber Essentials Plus adds additional assurance through practical third-party testing of implemented controls at the Azure platform level.