We build Integra on a cloud foundation designed for resilience, performance and continuity of service.
Hosted on Microsoft Azure, our platform is designed to support public sector organisations with the dependable, scalable infrastructure needed for mission-critical finance operations.
A high-availability approach
High availability is a core part of our approach.
Azure defines high availability as designing a solution to remain resilient to day-to-day issues, and its platform reliability capabilities include availability zones, multi-region support and redundancy features that help reduce the impact of localised failures.
For UK-hosted deployments, this is strengthened by Azure’s regional architecture. Microsoft’s UK South region is located in London, supports three availability zones and is paired with UK West, providing a strong regional foundation for resilient service design and recoverability.
Platform resilience built-in
Backup and disaster recovery are built into the broader cloud strategy behind the platform.
Azure’s reliability guidance highlights backup, restore, replication and multi-region capabilities as part of resilient workload design, while Microsoft’s backup and disaster recovery guidance describes Azure as simple to architect, highly available and resilient for business continuity scenarios.
We combine that infrastructure foundation with managed operational oversight to help maintain continuity and reduce disruption. Our cloud delivery model is designed to provide continuous service with minimal disruption, and our managed services approach helps ensure customer environments remain optimised, secure and well maintained over time.
System monitoring
System monitoring plays an important role in sustaining performance and availability.
Microsoft highlights continuous monitoring of health metrics across Azure as a fundamental part of platform reliability, while Azure Service Health provides incident visibility, alerts and guidance to help customers respond quickly if service issues arise.
The platform is also designed to scale as organisational demand changes. We position Integra as a scalable platform, and Azure’s reliability guidance supports scaling through resilient infrastructure, performance-aware design and services that can handle changing demand more effectively.
That means resilience is not just about recovery, but also about maintaining performance under growth, complexity and operational change.
Service-level support
Azure reliability guidance explicitly links reliability to both resiliency and recoverability, helping organisations plan for temporary faults, infrastructure outages and unexpected spikes in demand.
Service levels are supported through a combination of our managed service framework and Microsoft’s underlying cloud commitments.
Our managed services are provided against our standard service-level support model, while Microsoft provides service-level agreements for many Azure services as commitments around uptime and connectivity.
The result is a finance platform designed to remain available, recover effectively and perform consistently as needs evolve.
For public sector organisations, that means greater confidence in the continuity of critical finance services, backed by resilient cloud infrastructure and structured operational support.
